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9. The customer service team is actually notoriously hard to work with

9. The customer service team is actually notoriously hard to work with

Considering more 900 profile in Individual Points, Matches has gotten on issue with their participants in past times to have bombarding them with emails off their website and you may out-of its mate people. In some instances, the quantity off characters is more than users bargained getting once they signed up.

If you are Match’s technical support try first class, it looks their customer service team has did faster wonderfully. Sort through brand new grievances to your Better business bureau web site and you also get a hold of one-story shortly after another type of out of an upset member making an application for their membership repaired otherwise applying for a refund and being handled defectively from the a support agent.

“Impolite customer service! I tried purchasing a present subscription. The client service user duplicated each other emails off incorrect and you can I found myself struggling to submit it “gift” on-go out. Of trying to make contact with customer care via current email address, they went us-replied.